Non Profit Philosophy:

We have a nonprofit component to our service.  We work with an organization to donate commercial software like Office, Windows, Servers, Adobe and other software to nonprofit to help them reduce their IT cost.  We also devote portion of the labor back to the educational foundation that we set up for students who "PursueDreamsDeferred" for what ever reason didn't complete college and now want to return back to school.  There is a major need for scholarship for older returning students.

In addition, we make the donated computers usable to give it back to Senior Citizens and Disable Students with other donated time and software.  If your organization would like to work toward a good cause, you may donate money or used computers so that the underserved people can have access to the internet and computer.  You may match or exceed our monetary donation if you like.  We can feature your organization on our newsletter and list your organization as donor list.  Your effort will help reach our goal to serve the underserved.


How we work as a company:

Have you ever had your computer down for days before the computer is fixed?  If so, what much is your time when the computer is down for your lost of productivity.  With the cost of fixing the computer and the lost (cost of productivity), would you think is is worth it to get your computer running smooth with a monthly monitoring and fixing in the background?

Our Monthly Flat Fee Managed Care Program is designed for your company to have piece of mind. The plan is a maintenance plan for your entire business computing needs.

It is a monthly fixed cost for the support you need to run your computers at their optimal level.  We will monitor and apply necessary fixes and updates before any of the problem comes up. 

Our Monthly Flat Fee service plan includes our 24/7 help desk phone support and online so that you can get your support when you need it.  Our industry standard methodology insures that the computers will be running smoothly so that you can concentrate on your business transactions. 

Call us at 415-222-9999 for a complimentary consultation.  We will be glad to show you how you can save or how to improve your computer's uptime. Our goal is to maximize your efficiancy so that you can focus your energy on the operation of your business.

Our Flat Fee Mainenanace Solutions provide:

  • IT Phone and Online Support (24/7)
  • Regular System & Network Monitoring (24/7, 365)
  • Troubleshooting
  • Problem Resolution
  • System Shutdown Prevention
  • Vendor Liason
  • Equipment Aquisition

We Offer the Following:
OPERATING SYSTEMS

Microsoft Vista, XP, 2000, 98 SE, 98, 95, DOS
Novell, Server 2000, 2003, 2007
MAC Server, MAC OS X

Brands We Work On
Dell, HP, Sony, Acer, Asus, IBM, Compaq and Custom Build


NETWORKING

LAN / WAN System Design
Cat 5 Network Install
RJ45 Phone wire Install
Network Security & Virus
LinkSys DSL Router
Wireless DSL Router
DSL Configuration
How would you like to pay a flat monthly fee to maintain your IT needs?
Description of the Monthy Flat Fee Managed Care Program
DESKTOP and
LAPTOP SPECIALIST
Laptop dc jack repair
LCD screen replacement
Laptop & Desktop OS reinstall
Harddrive replacement
Laptop & Desktop Motherboard
Printer Repair
Ink Jet, All in 1, Laser,
Plotter, CAD
SERVERS

  • Microsoft Server 2000
  • SBS 2003 Server,
  • MS 2007 Server
  • Exchange 2007 Server
  • Novell Server
NETWORKS

  • LAN / WAN System Design
  • Cat 5 Network Install
  • RJ45 Phone wire Install
  • Network Security & Virus
  • LinkSys DSL Router
  • Wireless DSL Router with Firewall
  • DSL Configuration
  • Remote Office Access Citrix
  • VPN – Virtual Private Network


OTHER SERVICES

  • Projector & Sony PS3 Repair
  • Hardware/Software Training
  • Computer & Printer Repairs
  • Computer Peripherals Sales & Service
  • Hardware/Software Inventory
  • Web Design & Host
OPERATING SYSTEMS

  • Microsoft Vista, XP, 2000, 98 SE, 98, DOS
  • MAC OS 9 Tiger, OS X Leopard, Snow Leopard
  • Novell
LAPTOPS & DESKTOPS

  • Laptop dc jack repair
  • LCD screen replacement
  • Windows OS reinstall
  • OS 9 & X snow leopard
  reinstall
  • Harddrive replacement
  • Laptop Motherboard repair

Printer Repair
  • Ink Jet
  • All in 1
  • Laser
  • Plotter
  • Design Jet
24/7 Computer & Laptop Repair Specialists
Serving San Francisco, Oakland, Berkeley
415-222-9999
PC
MAC
Servers
ComputerTotalCare.com, Inc.
OS X Lion